Terms of Service

📋 Terms of Service - Prime Picks

Last updated: October 2024

🏪 About Our Store

Prime Picks is operated from Mumbai, Maharashtra, India. We are committed to providing quality products and excellent customer service to customers across India.

✅ Terms of Use

• All products are subject to availability and may vary based on stock
• Prices are subject to change without prior notice
• Orders are confirmed only upon successful payment processing
• We reserve the right to cancel orders in case of pricing errors or stock unavailability
• Product images are for reference only; actual products may vary slightly

🚚 Delivery Terms

• Standard delivery within 5-7 business days across India
• Free shipping available on orders above ₹500
• Cash on Delivery (COD) available in most locations
• Delivery charges may apply based on location and order value
• We are not responsible for delays due to natural disasters or unforeseen circumstances

🔄 Return & Exchange Policy

• 7-day return policy from the date of delivery
• Items must be unused, undamaged, and in original packaging
• Return shipping charges may apply unless the product is defective
• Refunds will be processed within 5-7 business days after return verification
• Certain items like personal care products may not be eligible for returns

💳 Payment Terms

• We accept all major credit/debit cards, UPI, net banking, and digital wallets
• All payments are processed through secure, encrypted gateways
• For COD orders, payment must be made in cash to the delivery person
• Failed payment transactions will result in automatic order cancellation

🛡️ Limitation of Liability

Prime Picks shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the purchase price of the product.

📜 Governing Law

These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of Mumbai courts.

By using our website and making a purchase, you agree to these terms and conditions.